i've ordered tons of ultima over the past 3-4 years and never had this happen
maybe they are dealing with issues lately. whatever the issue napsgear will get you taken care of. i'm sure they are aware of any issues
sounds like you got a busy life which is good.
cheerleading can be a great experience for the kids and its a great way to network and looks great on a college application too. just be careful because it's extremely dangerous especially as they get older
it's easily the most dangerous sport...