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  1. T

    Terrible customer service, no product for 70 days!

    It is terrific to hear all of these positive comments about them. As I stated in my original post, I had several very successful experiences with them before this. They were ignoring my requests. I understand you want to defend them, but they were ignoring me. Let's call it what it is. I...
  2. T

    Terrible customer service, no product for 70 days!

    I hope so. You would think customer service would communicate that with their customers, especially after we are on month three and the third time they are trying to ship something....
  3. T

    Terrible customer service, no product for 70 days!

    I hope you are correct. Their customer service has left a bad taste in my mouth, that is for sure. The little time it took to communicate with me would have prevented a lot of frustration, and this post would have never happened. Again, it is less about the time it takes and mainly about the...
  4. T

    Terrible customer service, no product for 70 days!

    I wasn't in a rush. I ordered in March. I still have product from my previous order. I planned ahead. I stated why I was bothered. It has less to do with it taking so long.
  5. T

    Terrible customer service, no product for 70 days!

    @SteveSmi I am not sure about the brand of semaglutide. It doesn't show up in my order history, and it has been long since I ordered it. I assume it is international from the 2-4 weeks for shipping. When I order semaglutide from Peptide Sciences, I get it in two days.
  6. T

    Terrible customer service, no product for 70 days!

    Thank you guys. I hope this gets worked out, and if it does, I hope that Napsgear takes steps to prevent this from happening again. A tiny bit of communication goes a LONG way with most people. If Napsgear resolves this, I will return here and post the results. Jason has sent me a DM asking...
  7. T

    Terrible customer service, no product for 70 days!

    I am more bothered by support ignoring me for 10+ days in a row, not responding to my requests for a refund, and acting like waiting over 70+ days is okay. I understand there can be issues. I have been very understanding with their support department, even though they haven't even given me...
  8. T

    Terrible customer service, no product for 70 days!

    I have ordered from Napsgear several times before and so has my dad. I thought their website was pretty terrible but they always delivered their product, until recently. I place an order on March 25th, 2025 for about $550 worth of product. Same product I normally order from them. They send...
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