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Under no circumstance email the company, always open a ticket, do not use any emails that may have been provided or suggested in the past by way of a promotion or a thread or post.... PLEASE USE TICKETS ONLY THIS IS ABSOLUTELY MANDATORY!!
Need help? Open a ticket first, always!
Log onto the ordering site and Click on support ticket in upper left corner, then click on open NEW TICKET.
Once the drop box appears it will give you the option to select your most recent order ID#, or any ID of your choice.
From there it will allow to select the department and the speed of your ticket, whether urgent or normal delivery.
PLEASE DO NOT UNDER ANY CIRCUMSTANCES create multiple tickets, this will not speed up the process and it may slow down the response time.
ALL TICKETS WILL BE ANSWERED IN THE ORDER THAT THEY WERE RECIEVED!
Do not email the company, use TICKETS only and ALWAYS CHECK SPAM..
You may also log onto your site account and look at ticket history for a transcript of the responses if you do NOT receive an update vie email.
Please remain patient and allow all agents the proper time to respond, response time may be effected by time zones or weekend hours.
All inquiries will be answered..
Now we have a FASTER and much more reliable customer service ticket support system for greater customer care and efficacy.
::Attention::
When logging onto your online account please read the drop box bubble similar to the one that is displayed below
Resend Policy READ HERE
Shipping Rules READ HERE
Payment Methods READ HERE
For our online store PRICE LIST Get FAST and INSTANT ACCESS by clicking here
If you are NOT receiving updates or a response from Customer Service, Please read below.
Please update your accounts with Tutanota as your NEW account email provider, it's more user friendly,
compared to other providers that have a tendency for blocking emails or spamming incoming messages..
Do NOT use YAHOO as they have just recently been problematic for many other email hosts with transactions back & forth.
Do not use these emails either such as AOL, Hotmail, Hushmail, Proton, MSN,
Live and Outlook and YAHOO.
We suggest Tutanota as the best and most reliable and
user friendly email provider with our service.
Always check your spam folder as well!
Create a new and secure email today.. Click Below!
https://mail.tutanota.com/signup
Once you have created a NEW email address, log back onto your account at PuritysourceLabs.ru
and select "personal info" and update your account.
When placing an order:
You can NOT proceed to checkout without agreeing to the terms and conditions that apply.
You take full responsibility for the addresses and info that you provide,
its your obligation to check if all info provided is correct before finalizing your purchase.
Thank you,
Team Puritysourcelabs.ru
Need help? Open a ticket first, always!
Log onto the ordering site and Click on support ticket in upper left corner, then click on open NEW TICKET.
Once the drop box appears it will give you the option to select your most recent order ID#, or any ID of your choice.
From there it will allow to select the department and the speed of your ticket, whether urgent or normal delivery.
PLEASE DO NOT UNDER ANY CIRCUMSTANCES create multiple tickets, this will not speed up the process and it may slow down the response time.
ALL TICKETS WILL BE ANSWERED IN THE ORDER THAT THEY WERE RECIEVED!
Do not email the company, use TICKETS only and ALWAYS CHECK SPAM..
You may also log onto your site account and look at ticket history for a transcript of the responses if you do NOT receive an update vie email.
Please remain patient and allow all agents the proper time to respond, response time may be effected by time zones or weekend hours.
All inquiries will be answered..
Now we have a FASTER and much more reliable customer service ticket support system for greater customer care and efficacy.
::Attention::
When logging onto your online account please read the drop box bubble similar to the one that is displayed below
Resend Policy READ HERE
Shipping Rules READ HERE
Payment Methods READ HERE
For our online store PRICE LIST Get FAST and INSTANT ACCESS by clicking here
If you are NOT receiving updates or a response from Customer Service, Please read below.
Please update your accounts with Tutanota as your NEW account email provider, it's more user friendly,
compared to other providers that have a tendency for blocking emails or spamming incoming messages..
Do NOT use YAHOO as they have just recently been problematic for many other email hosts with transactions back & forth.
Do not use these emails either such as AOL, Hotmail, Hushmail, Proton, MSN,
Live and Outlook and YAHOO.
We suggest Tutanota as the best and most reliable and
user friendly email provider with our service.
Always check your spam folder as well!
Create a new and secure email today.. Click Below!
https://mail.tutanota.com/signup
Once you have created a NEW email address, log back onto your account at PuritysourceLabs.ru
and select "personal info" and update your account.
When placing an order:
You can NOT proceed to checkout without agreeing to the terms and conditions that apply.
You take full responsibility for the addresses and info that you provide,
its your obligation to check if all info provided is correct before finalizing your purchase.
Thank you,
Team Puritysourcelabs.ru
