They are totally unreliable: 15 days ago they assured me that they would send a replacement (which they anyway should have already sent at least on month before in my opinion): after 15 days they not only sent NOTHING but I’m still waiting for the Bioteq tracking number to be activated. And they...
These issues are becoming the normality, my second last order was blocked for almost 4 months. As I explained in case of such issue the client should be informed immediately and a replace brand should be proposed. Besides although my order is blocked I cannot even change the quantity, as I would...
My order n° is: UP4031601882. I think almost 2months is far too much, after the first 15 days if the product doesn't turn out to be available you should immediately inform the client and organize a replacement, especially because the client has absolutely no way to check availability by ordering...
Still waiting for the second part of the order I purchased on Jan 30th: this is really too long!!! Last week you promised me you would ship another brand within the next day since the one I bought doesn't seem to be available at the moment, yet you did not. I think I have the precise right to...