Ugfreak.to where is the service?

[Hatreu]

maybe there is something wrong with me or maybe my email is getting blocked but I'm trying to make an order with ugfreak and i’m not having any success lol
when I place my order I'm trying to email them to ask them a question about how to send the money and nobody's getting back to me. what the heck it's been like 3 days and I still haven't heard anything this is ridiculous

 

[dylangemelli]

have you contacted them on here?? i mean, you are bitching that you are not getting an email answered and have come to the forum so you clearly know they are on here but you make no mention of trying to contact them here?

 

[SteveSmi]

you will have to speak with their reps on this.

 

[going2cycle]

maybe there is something wrong with me or maybe my email is getting blocked but I'm trying to make an order with ugfreak and i’m not having any success lol
when I place my order I'm trying to email them to ask them a question about how to send the money and nobody's getting back to me. what the heck it's been like 3 days and I still haven't heard anything this is ridiculous

@Hatreu are you sure you're contacting @ugfreak? he is on the forums I see him all the time on here

 

[Fella Finn]

You need to contact them on the forum

 

[ugfreak]

Hello and welcome.

Before calling it ridiculous, perhaps you should wait until you figure out whether we're really lacking on the service part or not. Perhaps the problem is something else, like you using the wrong information. Because we don't even have an email address which customers can contact us at. We use our website to communicate and there's no ticket/message on our site, not replied to, other than some from today. Nothing from 3 days ago. We respond within 24 hours. Our email service only notifies customers about their order updates. If ever we do get emails from customers trying to reach out, we look them up on our website and reach out to customers from our website.

You were more than welcome to check with me through a PM first, instead of making a thread about it. After all, the point was to reach out to us right? Rather than posting about us.

Please send me a PM with your information. Thank you.

 

[CEO]

bros UGFreak always around I don't see how you're not getting service from them honestly strange

 

[ROIDDERS]

I've personally sent members to ugfreak.to and I don't think the man would ignore you, maybe the order process can break on some browsers I don't doubt that. Email ignore? I don't know if I believe that.

 

[MONSTRO]

UGFreak is good service the guy seems good and stand up to the community well respected

 

[Vadim Fedorov]

ugfreak.to has good reviews and bad reviews but the bad ones I don't trust since I trust ugfreak the source, he seems like a good guy

 

[2Thick]

UGFreak is the growing GOAT, you must have other issues if you ask me

 

[e2]

ugfreak is G2G on orders and responses, the man is here on anabolex so if you have issues contact him here.

 

[StevenDarwinMD]

APPROVED SOURCE - UGFREAK

FACT CHECK: THERE IS NO EVIDENCE UGFREAK HAS EMAIL ISSUES

 

[QuadSweep]

UGFreak has my trust if he responds and says he follows up with you he is telling the truth. @ugfreak has my trust and respect

 

[Ulter]

@QuadSweep while I do trust @ugfreak maybe we should hear the OP @Hatreu out and listen to his side of the story. I'm not saying he's right but just lets see what he says when he responds.

 

[Mobster]

I'll wait for the rep.

You might also wanna swap email providers

 

[25homes]

they are growing fast contact them

 

[Tiger Salman Khan]

email them and give them some time to reply......

 

[ballin2504]

Contact them personally

 

[ugfreak]

they are growing fast contact them

email them and give them some time to reply......

Contact them personally

I've already sent him a PM, but he hasn't been back since making this post. We do not use emails, so he didn't contact us.